Sunday, July 5, 2009

The Soloist

While it's three months too late to catch the movie primer, I finally read "The Soloist."

Nathaniel Ayres was a brilliant student at Julliard whose bout with mental illness landed him on the streets of LA. Steve Lopez is a journalist looking for a good story. "The Soloist" is the true story of the unlikely friendship of these two men.

Since it's a true story one can't criticize the the plot too much but I do worry that some readers may walk away thinking that people who are sleeping on the street just need someone to take an interest in them. Lopez doesn't shy away from the fact that Ayres was resistant at first and that it took a lot of time, consistency, and patience to make the friendship work but many people who live on the street would require even more of a commitment than Ayres did.

Friday, July 3, 2009

Without a roof but not without a Facebook Page

Homeless Folks Getting Reconnected Through Facebook, Twitter
Switched.com July 3, 2009
Although the homeless may not have physical mailing addresses, they want to have virtual ones through free social networking sites. Featured in a profile by the Wall Street Journal, 37-year-old Charles Pitts administers Facebook, Myspace, and Twitter pages, and runs an Internet forum on Yahoo, all despite living under a bridge in San Francisco. The executive director of Central City Hospitality House in San Francisco estimates that 50-percent of the visitors to its free computer center are homeless.
I've been wanting to write about how to use Facebook as an engagement tool but the field is mixed as to whether or not it is appropriate. Obviously everyone should lock personal profiles and should not "friend" clients but there is disagreement as to whether or not there is value in creating a professional profile.

Some say that a professional profile can be a great tool to connect with clients:
  • You can post status updates that say where you are and when you'll be at the shelter/drop in/office so your clients know when you are available,
  • You can send people reminders for appointments via private message,
  • You can see what your clients may want you to know but don't want to tell you,
  • and you'll seem "hip" since you know what is going on with technology.
Others say that under no circumstances should staff use Facebook with their clients:
  • Boundries are easily confused on the internet,
  • Confidentiality is at risk because others can see that your clients friended you and any wall posts or comments you make are public,
  • and is is just too easy to blur the professional with the personal.
If you do decide to start a professional profile here are some things to remember:
  • Do not friend clients on your personal page under any circumstances,
  • Only friend clients back; do not initiate the first contact beacuse this can make them feel coerced into friending you,
  • Be cautious not to reveal consumer status when making wall posts or comments (you may want to make it a personal rule to only send private messages with your professional account),
  • Talk to your colleagues first to see how they feel and if there are any confidentiality issues or program rules that you would be violating by creating a professional Facebook page.
An alternative to making a professinal Facebook page is to make an organizational page like Youth On Fire. Because it isn't attached to one person boundaries aren't such an issue and it's a great way to get the word out about events and hours of operation.

If I were working in direct care I would advocate for the use of professional Facebook pages but I'm a twenty-something blogger so of course I'm going to advocate for the use of technology. Many programs are going to need time to get used to the idea and someone to help them understand the importance of connecting with their client base in this way. And the best selling point is that it is FREE!

Saturday, April 18, 2009

Long story short I found out through the grapevine that in a class on race that a friend of mine took they dissected a Yelp review of a Latin American restaurant... the random wacky part was that it was a review that I wrote. The class concluded that I was pretty darn racist. Now, I know I'm not perfect but I'm certainly not racist. I find myself having prejudiced thoughts every so often just like everyone else, we can't turn off what we've been socialized our whole lives to think overnight.

I re-read the review and could see where they might have drawn the conclusions from but if a review of a French hole-in-the-wall said the same things (that the service was expectedly slow and that I wasn't sure what meats/fish was in one of the dishes) nobody would have batted an eye. But what still has me fuming isn't the fact that some things I wrote were twisted around, it's the fact that in colleges across the country there are people sitting in classrooms doing exercises like that every day but the lesson on one subpopulation doesn't necessarily transfer to another one. Plenty of people who are aware aware of prejudice towards Black or Asian people still run around calling people who are homeless derogatory names without a second thought.

How do we get that lesson to naturally transfer so we can teach it once, instead of a lesson on Black people, disabled people, homeless people, gay people, non-english speaking people, old people, Asian people, transgender people, poor people...? The root of the message is the same: everyone is valuable and everyone's experience is just as valid as yours and mine. Why is it so much harder to understand that when the thing that makes someone different is the fact that they don't have a place to call home?

Wednesday, April 15, 2009

Faces and Voices

While the "face" of homelessness is often a stinky, middle-aged-but-looks-older-than-his-years male with a bottle hidden under his coat and torn dirty clothes a few sizes too the reality is that there are many different faces of homelessness. Every face has a voice and some of these voices can be found in your own living room.

Invisible People is a website that interviews a variety of individuals who are living on the streets. One of the people that they interviewed, Briana, has a blog of her own called Girls Guide to Homelessness. And she isn't the only blogger out there who is currently homeless, there are many, even a website solely dedicated to bloggers who are homeless and a community that is working to compile a list of all blogs that address homelessness. The voices of people who do not fit the stereotype are ringing out loud and clear, we just need to stop and listen.

Sunday, April 5, 2009

Friday, April 3, 2009

More NIMBY?

Looks like Lancaster CA is also on board with the one way tickets out, so much so that the Mayor is donating $10,000 of his own money to the cause:

Homeless in Lancaster Get Free Tickets to Go Away

LA Times, March 30, 2009
Jonathan Powell, a spokesman for Los Angeles Mayor Antonio Villaraigosa, disputed allegations that the city was encouraging its homeless to relocate to the Antelope Valley or anywhere else.

"We're doing everything possible to get our homeless families the services and shelter they need to get back on their feet," he said.

Powell said Los Angeles' social service agencies view accusations of homeless dumping by other municipalities as "urban legend, to deflect from their lack of achievement on this issue...

So far, most beneficiaries of the free bus program in Lancaster have been local residents who chose to go elsewhere, according to the Grace Resource Center.

Several homeless people who learned about Parris' views when he visited the center in January said they were offended.

"The way the mayor put it, 'homeless go home,' I didn't like that. That was kind of cold," said Grace Guijarro, 57, of California City, who lives at the Lancaster Community Shelter. "Not all homeless are . . . robbers and killers.""

When your gender is "other"

Homelessness among transgendered individuals is common. The most recent research (not so recent anymore) revealed that one in five transgendered individuals experienced homelessness and one in four transgendered individuals were not happy with their current housing status.

Shelters Slowly Adapt to Help Transgendered Homeless
The Associated Press
Twelve years heading the Salvation Army's downtown homeless shelter had done little to prepare Janeane Schmidt for the recent night when a soft-spoken biological male transitioning into a female walked in.

Schmidt didn't want to refuse someone in need. Having seen few such cases, however, and with limited space that winter night, she wasn't sure where to place the transgender woman. The shelter has space for homeless men and women but not anyone in between.

"Rather than turn them away, we give them a cot," said Schmidt, whose staff allowed the woman to stay a week in the shelter's lounge — the only space they could find.

This solution isn't ideal but for many shelters it is revolutionary. As recently as 2003 it was reported that some shelters in Atlanta actually posted signs that said "No Transvestites." I used to volunteer at a shelter where I co-ran a book group. After one of the sessions one of the staff pulled the other volunteer and I aside to let us know that one of the individuals who attended the group was transgendered. We didn't need to know that, we were just spending time with these people and weren't involved clinically. But he thought it was appropriate to "out" the individual, probably because he was uncomfortable and didn't understand. This is where the importance of sensitivity training (as horrible and cliche as it sounds) and reminding staff of confidentiality. He wouldn't run around telling the volunteers that someone was HIV positive (I hope) and it wasn't appropriate for him to reveal this information either.

If accepting people into programs and offering a cot in the day room is the best we can do right now so be it, it's safer than the streets and it's within the view of staff so in some situations it may be safter than the sleeping quarters. But a cot in the dayroom is still segregation and we need to strive for better.


For more information about making shelters trans-friendly check out Transitioning Out Shelters: A Guide for Making Homeless Shelters Safe for Transgender People

Wednesday, March 25, 2009

Sometimes Life Just Sits Up and Bites You

When I first started volunteering a year and a half ago "Bob" was a regular at the shelter. An attractive guy who reminded me of someone I used to work with, he had it together, always with a smile and a helping hand. Soon after I started he disappeared.

In January he was back. He didn't really remember me and he was more reserved than before but he opened up as we worked together in the kitchen.

Last night he was there again but this time "together" would be one of the last words I would use to describe him. He was plastered. I'm used to seeing drunk people at the shelter, it's a wet shelter so pretty much everyone there is high on some sort of substance. But seeing Bob that way broke my heart. Substance use is no joke, it's a lifelong struggle.

Friday, March 20, 2009

From Paperback to Film

Two novels on homelessness are currently being adapted to film:
Another Bullshit Night in Suck City novel-film
The Soloist novel-film

I haven't read The Soloist but I have read Another Bullshit Night. It wasn't an easy book to get through but it's worth a look. Very unique writing style, and google is hosting it for free so why not check it out?